Our Claims Advantage program provides our clients with assistance from one our team members throughout the entire claims process. In the event of a claim, our team is committed to making sure that our clients experience timely service and receive fair value for their loss. Our service to our clients does not stop once the policy has been written. We will continue to follow up with the insurer to make sure our clients are getting service which is consistent with the standard seen throughout our company.
As an independent insurance brokerage, our clients are our top priority, and making sure they are satisfied when a loss occurs is extremely important priority for our company. We will stand by our clients during the claims process to make the process as simple as possible. We request that our clients keep us up-to-date on what is happening so we can step in and assist at any time.
In the event of a loss, we always request that our clients call our office first and we will be able to connect you directly with the claims department to make the report. This will allow us to understand the situation and assign a claims specialist from our office to assist you from the very beginning. Our goal is to provide our clients with exceptional service throughout the claims process and ensure they are being treated fairly and with respect.